Shipping policy

Last Updated: June 25, 2026

This Shipping Policy explains how Layer Ninja, operated by Rapid Layers, processes, packs, and delivers orders placed by customers.

1. Order Processing Time

  • Standard products are usually processed within 1–3 business days.
  • Customized or made-to-order products may require additional production time, depending on design complexity and order volume.
  • Processing time does not include shipping time.

We will notify you if there are unexpected delays in processing your order.

2. Shipping Methods

We use reliable third-party courier and logistics services to deliver orders across India.

Available shipping options may include:

  • Standard shipping
  • Express shipping (if available for your location)

The available shipping method will be shown at checkout.

3. Delivery Time

Estimated delivery timelines after dispatch:

  • Local / Gujarat: 2–4 business days
  • Metro cities: 3–6 business days
  • Other locations in India: 4–10 business days

Delivery times are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Remote locations
  • Festivals or high-demand periods

4. Shipping Charges

  • Shipping charges (if applicable) will be shown at checkout.
  • Free shipping may be offered on selected products or order values, as per promotions.

5. Order Tracking

Once your order is shipped, you will receive:

  • Tracking ID
  • Courier details (where available)

You can use this information to track your shipment through the courier’s website or app.

6. Delivery Address Accuracy

Customers are responsible for providing correct and complete shipping details.

We are not responsible for:

  • Delays due to incorrect address
  • Failed delivery attempts due to unreachable contact number
  • Orders returned due to incomplete address

If an order is returned due to incorrect details, reshipping charges may apply.

7. Damaged or Lost Shipments

  • If your package arrives damaged, please refer to our Return & Refund Policy.
  • If a shipment is lost in transit, we will investigate with the courier partner and take appropriate action, which may include replacement or refund.

Claims must be reported within 48 hours of delivery status update or expected delivery date.

8. Customized Orders Shipping

  • Customized products require careful handling and may take additional time before dispatch.
  • Once shipped, customized products follow the same delivery timelines as standard orders.

9. Delivery Delays

While we strive for timely delivery, delays may occur due to circumstances beyond our control.

In such cases:

  • We will coordinate with the courier service
  • Keep you informed of updates
  • Ensure resolution at the earliest possible time

10. Contact Us

For shipping-related queries:

Layer Ninja
Operated by Rapid Layers
GSTIN: 24FXUPP0683N1ZI

Email: thelayerninja@gmail.com
Phone/WhatsApp: +91 9328899791

Final Note

By placing an order with Layer Ninja, you agree to the terms outlined in this Shipping Policy.